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Peugeot Approved Panel Repairer Program

Collision repairers Australia-wide are being offered the opportunity to submit their application to become part of the all new Peugeot Automobiles Australia Approved Panel Repairer Program.

Under the banner of AfterCare, Panel Repair forms an integral part of the Peugeot Fixed Operations business strategy. AfterCare is a program that was developed several years ago to ensure that every Peugeot vehicle owner has a positive ownership experience. The AfterCare program targets two key areas, cultural commitment and product support. This program provides a solid foundation for many vital aspects of the Peugeot business and the needs of our valued customers.

This new Approved Repairer Program will see a renewed focus from Peugeot Automobiles Australia with the delivery of consistently high levels of support for the Approved Repairer Network, which will assist with the high standard of Peugeot collision repairs performed through the Peugeot Approved Repairer Network.

Prior to appointment, each repairer will be subject to a rigorous selection process which includes an inspection of premises, facilities and equipment, as well as a review of the applicant’s customer satisfaction rating, business standards and practices and reputation in the industry. Only those businesses that meet or exceed Peugeot's set criteria will be appointed as a “Peugeot Approved Panel Repairer”.

“Peugeot Approved Panel Repairers” will receive many benefits which will continually mature over time including access to Peugeot repair information, Peugeot Genuine Parts supply from our Dealer network, preferential towing destinations, specialised training and more.

Due to the advancements in vehicle occupant and pedestrian safety and the specific requirements by manufacturers in maintaining integrity in these areas, the use of Peugeot Genuine Parts using the correct fitment methods are regarded as key criterion in restoring accident damaged Peugeot vehicles to their original build standard, and therefore forms an essential part of this program. Please note that the appointment as a “Peugeot Approved Panel Repairer” will be subject to a signed agreement with Peugeot Automobiles Australia. It should also be noted that Peugeot Automobiles Australia has chosen PPG as their business partner to develop and maintain the “Peugeot Approved Panel Repairer Program”.

Stage one (1) of the Peugeot Approved Panel Repairer process is to complete the online application via the website;


Applications now closed.

Please contact Peter Nolan at Repairer Networks for further information - 1800 U CRASH (1800 827 274)

The application portal will be open from 01/10/11 until close of business 30/11/11.

At the completion of Stage one (1), successful applicants will be notified in writing at which point and upon agreement, stage two of the approval process will commence. Stage two will be communicated to successful applicants shortly thereafter.

All applications will be treated as strictly confidential, and applicants are under no obligation to proceed to the next stage.

If you have any questions regarding the above, please do not hesitate to contact either:

Mark Fowler
National Customer Services & Fixed Operations Manager
02 8737 7920
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Frank Tripodi
Parts Operations Manager
02 8737 7923
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Kind regards

Mark Fowler
National Customer Services & Fixed Operations Manager
Peugeot Automobiles Australia


Peugeot Approved Panel Repairer Benefits



As part of the Peugeot Approved Panel Repairers program Repairers receive the following benefits:

    You become a member of the Peugeot Approved Panel Repairers Network
    Details will be listed on the Peugeot Automobiles Australia WEB site and in other customer facing documentation as deemed appropriate.
    You will be provided with promotional signage as deemed appropriate by Peugeot.
    You will be provided with a 2 Year Agreement.     
    Dedicated Peugeot Training as and when available.
    Access to Peugeot’s proprietary repair manual system ‘SERVICE BOX’
    Access to Peugeot Genuine parts at trade price, supplied via the Dealer network.
    First point of call for Peugeot Roadside Assistance providers for collision repairs.
    Other benefits which may be developed as part of the ongoing improvement of this Approved Panel Repairers program.

Applications now closed.

Please contact Peter Nolan at Repairer Networks for further information - 1800 622 623



Repairer Networks and APR alignment brings value to members

Repairer Networks and APR alignment brings value to members

Over a number of months, Repairer Networks General Manager , Peter Nolan and APR Managing Director, Chris Daglis, have been working closely to develop a relationship that adds value to their respective Members and partners.

It has become increasingly clear that reused or EnviroParts™  parts will play a larger role in the repair of accident damaged vehicles into the future with the increasing support of progressive Insurers and significant Work Providers. “APR can provide our members with easy to use, efficient parts procurement systems and processes nationally.  Having the ability to access this will assist Repairer Networks members enhance their competitiveness in the market while, and very importantly, ensuring margin is maximised through price, quality and service” Peter said.

The APR brand has become synonymous with all the above-mentioned benefits .  Chris and his team have developed strategies that help over 400 repairers nationally with their Alternative Parts needs.  Chris said “we understand that we can’t be everything to everyone, but we work very closely with our key partner repairers to deliver beyond their expectations.  Our approach is to spend time understanding their needs then delivering on them.  We run a Key Account Management Program (KAMP) with these repairers and we all get significant benefit out of the efficiencies we are able to drive.”

Stay tuned for more news soon!

CommInsure Network of Repairers

CommInsure is the Brand Name of the Commonwealth Bank’s general Insurance product which incorporates a Motor Vehicle component and is offered to the general public.

are assisting CommInsure in the preliminary stages of investigating the potential of a recommended network of Repairers.

This network would need to meet CommInsure’s criteria of quality repairs, excellent customer service standards and critically, cost-effective repairs and efficient repair processes.

CommInsure have asked to canvass our Membership for Repairers who would be interested in being considered for this potential program. Repairers would need to demonstrate among other things that they have:

  • appropriate shop presentation
  • appropriate equipment levels
  • met all relevant licensing requirements
  • a solid financial basis including appropriate levels of insurance etc.
  • a history of relationships with similar general retail insurance products with proven results in providing excellent cost-effective repairs
  • participated in some form of benchmarking or Customer Service Indexing program

Further details and specific application instructions will be provided at a later stage. This is more a general indication of the level of interest among , and your willingness to put your name forward for preliminary consideration.

Repairer Networks Expansion

has expanded to commence its operations in New Zealand. We will be aiming to provide a central information resource for the Collision Repair Industry in NZ with a comprehensive listing of Repairers and their facilities as well as Industry news and communications, a marketing and information channel from Industry Suppliers and importantly provision of work for registered Members from Corporate, Government and Fleet Customers.

is also expanding its interests in the Commercial and Truck Repair market by growing its list of Members in this area and also developing Clients in this market requiring repair facilities.

Make sure your details on are accurate and up to date and that your Membership remains current. Contact on FREE CALL 1800 622 623 if you have any questions or need to renew your Membership.


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